Privacy Policy

Last updated: February 2026

1. Who we are

stellarhosting is a sole proprietorship based in the Netherlands. We provide server hosting services and are responsible for the processing of your personal data as described in this policy.

2. What data we collect

We collect the following data: name, email address, phone number, company name, VAT number, address details, payment information (processed via Mollie), IP addresses, and usage data from our services.

3. How we use your data

We use your data for: providing our hosting services, billing and payment processing, communicating about your account and services, technical support, and complying with legal obligations.

4. Payment processing

Payments are processed via Mollie (mollie.com). We do not store credit card details. Mollie processes your payment data in accordance with their own privacy policy and PCI-DSS standards.

5. Data retention

We retain your data as long as your account is active and thereafter for the legally required period (typically 7 years for financial data). You may request deletion of your account at any time.

6. Your rights

Under the GDPR, you have the right to: access, rectification, erasure, restriction of processing, data portability, and withdrawal of consent. Contact us at privacy@stellarhosting.com.

7. Cookies

We only use functional cookies that are necessary for the operation of our website (session cookies for authentication). We do not use tracking cookies or third-party analytics.

8. Security

We take appropriate technical and organisational measures to protect your data, including encrypted connections (TLS), secure storage, and restricted access to personal data.

9. Contact

For questions about this privacy policy, please contact us at privacy@stellarhosting.com.